Flash AMI UEFI BIOS by MFLASH (update BIOS and ME). Check your Motherboard model number and version number. A.Open your case and look for the.
AMI provides a number of support options for its BIOS products, both for its Developer Customers and End Users of AMI's BIOS and UEFI firmware solutions.
Read below to learn more; use the Technical Support Contact Form to contact AMI Technical Support for assistance beyond the options described here.
For Developers & Partners: 'Always-On' Support
AMI's global presence and innovative tools like our Customer Portal, Enterprise Information Portal (EIP) and 24/7 SVN source code access mean help is always within reach for Aptio customers. AMI has offices in 7 countries and over 1300 employees in N. America, Asia and Europe, to best respond to the urgent needs of partners.
- On Demand Source Code Access: SVN allows a customer to receive source updates 24/7
- SVN access is integrated into Visual eBIOS for easy updating of modules
- AMI's Enterprise Information Portal (EIP) allows customers to directly connect with engineering resources 24/7
- EIP gives easy access to: NRE Project Status / Inquiries or Feature Requests / Bug Reporting & Tracking
- The AMI Customer Portal is also accessible 24/7
- The Customer Portal provides access to: Quick Start Guides / Utility Manuals / Porting Guides (100+ for Aptio V) / Upgrade Guides / Advisories on new technologies and updates
Customer Portal
Click the link below to access AMI's Customer Portal for Aptio customers. For assistance with access issues, please contact your AMI Sales Representative.
Enterprise Information Portal
Click the link below to access AMI's Enterprise Information Portal. For assistance with access issues, please contact your AMI Sales Representative.
Training Services
AMI offers custom training at customer sites and AMI offices worldwide. Courses are designed around customers' current projects for maximum effectiveness.
Technical Support
Support services from AMI are dependent on your sales agreement. Please contact your Sales Representative for assistance or use our contact form linked below.
For End Users: Multiple Support Options
AMI offers a number of AMI-branded support options for End Users of its BIOS and UEFI firmware products:
- Use the Motherboard ID Tool (MBID) to verify the manufacturer of your motherboard and help determine your support options. Works with Microsoft® Windows® 7, Microsoft® Windows® 8.1 and Microsoft® Windows® 10.
- Learn how to use the Aptio 4 Status Codes, Aptio V Status Codes and AMIBIOS Checkpoint and Beep Codes to aid in problems that occur during the pre-boot process
- Download the AMIBIOS8 Firmware Update Tool to update AMIBIOS on your system.
- Download the Aptio 4 Firmware Update Tool to update Aptio 4 on your system.
- Download the Aptio V Firmware Update Tool to update Aptio V on your system.
- Use our Technical Support Contact Form to get in touch with AMI's Technical Support team
Motherboard ID Tool
To identify the motherboard manufacturer and support path for AMI & non-AMI boards, AMI offers its MBID Tool for download via the link below.
Status, Checkpoint & Beep Codes
Status, checkpoint and beep codes offer vital diagnostic information about errors in the pre-boot process, for both UEFI and legacy BIOS platforms.
Firmware Update Tool
The Firmware Update Tool is a utility to update both Aptio and legacy system BIOS. It features both command line and GUI interface for ease of use.
Technical Support
End Users of AMI products seeking Technical Support are encouraged to use our Technical Support contact form via the link below.
BIOS/UEFI Utilities for Aptio and AMIBIOS
Custom UEFI and BIOS utilities for Aptio and AMIBIOS simplify the development and debug experience. AMI's Aptio firmware offers an easy transition to the Unified Extensible Firmware Interface (UEFI) specification, giving developers all the advantages of UEFI - modularity, portability, C-based coding - while retaining easy-to-use tools that facilitate manufacturing and enhance productivity. AMI's rich set of utilities for BIOS ROM image customization without rebuilding the firmware provide a clear advantage in reducing both time and cost.
AMI Firmware Update (AFU)
AMI Firmware Update (AFU) is a scriptable command line utility for DOS, Microsoft Windows®, Linux, FreeBSD and the UEFI shell. Utilized for factory or field BIOS updates, AFU is flexible enough to update the entire Flash part or only a portion. It programs the main BIOS image, boot block or OEM configurable ROM regions.
AMI Firmware Update Utilities:
AMI BIOS Configuration Program (AMIBCP)
The AMI BIOS Configuration Program (AMIBCP) for Aptio enables customers to modify parameters in a BIOS ROM without rebuilding from source. Developers can modify default values for BIOS setup parameters, modify default boot order in BIOS setup, view and edit sign-on and setup strings, and edit SMBIOS string data.
Supported Products:
AMI Setup Control Environment (AMISCE)
AMISCE is a command line tool which provides an easy way to update NVRAM variables, extract variables directly from the BIOS, change settings using either a text editor or a setup program and update the BIOS. AMISCE produces a script file that lists all setup questions on the system being modified by AMISCE. The user can then modify the script file and use it as input to change the current NVRAM setup variables.
Supported Products:
AMI Setup Data Extraction (AMISDE)
AMISDE is a command line tool for exporting setup data from an Aptio ROM image, including spreadsheet applications such as Microsoft Excel®. It generates a helpful summary report of BIOS setup parameters and default values that enhances productivity in testing and manufacturing.
Supported Products:
AMISLP
AMISLP allows the insertion of Microsoft System Locked Pre-Installation (SLP) key files into the BIOS image. SLP keys are used for OEM activation of Microsoft Windows® 7 and Vista®. For Windows® 8.1 and Windows® 10, the OEM Activation 3.0 eModule is used in conjunction with AFU v2.35 or greater.
Supported Products:
AMI Utility Configuration Program (AMIUCP)
AMIUCP is a utility that is used to pre-configure the Aptio Flash Utility (AFU). Users can insert and exchange the default command string and ROM image used in AFU to create a customized version of the utility. AMIUCP supports AFU v2.35 or AFUWINGUI v1.12 or later.
Supported Products:
Change Logo
ChangeLogo allows developers to easily change logos displayed by Aptio at boot. The full screen 'splash' logo and small logos appearing on the main screen during POST can be replaced with custom logos. ChangeLogo also allows logos to be extracted from existing Aptio ROM files.
Supported Products:
Desktop Management Interface Edit (DMIEdit)
DMIEdit is a scriptable command line utility for DOS, Microsoft Windows®, Linux and the UEFI shell. The Desktop Management Interface Editor for Aptio enables developers to modify strings associated with platform SMBIOS tables (System, Base Board, Chassis, OEM string, etc). In manufacturing, use DMIEdit to embed platform serial numbers, UUID and license keys into the SMBIOS table, which identifies platforms to management software.
Supported Products:
AMI Key Management (AMIKM)
The AMIKM utility program can write PK, KEK and signature database information to the target system. Please note that the SMI Variable module is required in order to use AMIKM.
Supported Products:
Module Management Tool (MMTool)
Aptio's Module Management Tool (MMTool) allows developers to manage firmware file modules contained within an Aptio firmware ROM image. Use MMTool to extract, replace and insert binary components such as modules, Option ROMs, microcode patches and ROM holes using its graphical or command line interface. With MMTool, developers can also create reports on the contents of an opened ROM image.
Supported Products:
AMI UEFI ROM Dissect Tool (AMIRDT)
The AMIRDT utility makes it easy for developers to dissect a UEFI ROM and produce related reports on ROM status and size. This powerful tool can dissect ROMs down to section level, dissect NVRAM Variables, compare two ROMs and search the GUIDs of a given FFS to provide a summary of their sizes from ROM.
Supported Products:
Signing Server
AMI's Signing Server is a robust solution for managing the signing process, Secure Firmware Update, Secure Boot and other custom signing processes. The Signing Server includes three key components to give developers precise control over the signing process: Signing Service, Signing Server Management Console and Signing Client.
Supported Products:
Utilities are available for Windows,
DOS, Linux, BSD and EFI Shell
Please contact AMI Sales for more information.